Accelerator helps partners become OC ready by leveraging Metaswitch infrastructure.Operator Connect Mobile, Conferencing and Accelerator.
Microsoft points out that there are 13 contact centre vendors and 11 call recording vendors certified – and there are more in the pipeline “Customer choice is at the center of everything we do”. But partner solutions are still important.basically showcasing what a Contact Centre partner can do with all the building blocks.made up of Teams back end, Azure Communications Service, Dynamics 365, the Power Platform and Nuance.Microsoft launches a digital Contact Centre platform.Could this be the death of guest access and tenant switching?.Shared Channels is now Generally Available.
JABRA SUITE FOR WINDOWS UPDATE
JABRA SUITE FOR WINDOWS INSTALL
As more comes to Teams web, will there be a point where you don’t need to install the fat client?.Modern Meetings and Calls on Teams Web Client.Co-organizers will be granted most of the capabilities of the organizer in the meeting, including being able to access & modify the meeting options for the meeting.assign the co-organizer meeting role to up to 10 specific people they invite to their meeting.all other methods including Set-CsUser, CsOnlineApplicationInstance, CsOnlineVoiceUser and CsOnlineVoiceApplicationInstance are being retired.Within this single commandlet there is a PhoneNumberType parameter you use to distinguish between DirectRouting, CallingPlan and OperatorConnect CsPhoneNumberAssignment is the new way to interact with phone numbers for any object.Changes coming to phone number assignment using Teams PowerShell Module cmdlets.Exchange contacts with associated phone numbers will be available as part of the drop down selection in all Calling people pickers, such as the Dialer or call transfer, for customers that have PSTN enabled.Exchange Contacts Available in Calling Pickers in Teams.Agents can select which outbound caller ID number to use with each outbound call they make. You can assign outbound caller ID numbers for agents by specifying one or more resource accounts with a phone number.Dynamic caller ID in calls app for call queue agents.Admin setting for content only layout default.